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Privacy Policy

Privacy Policy

Saviour Energy Solutions Ltd values your privacy and cares about the way in which your personal information is treated.

This policy describes:

  • What personal information we collect about you
  • How we obtain your personal information
  • How we use your personal information
  • On what basis we use your personal information
  • How long we keep your personal information
  • Who we share your personal information with
  • How we protect your personal information
  • Your rights regarding your personal information

What personal information do we collect about you?

We may collect personal information from you in the course of our business, including through your use of our website, when you contact or request information from us.

The personal information that we process includes:

  • Basic information, such as your name (including name prefix or title)
  • Contact information, such as your postal address, email address and phone number(s)
  • Technical information, such as information from your visits to our website or applications or in relation to materials and communications we send to you electronically
  • Any other information relating to you which you may provide to us

How we obtain your personal information

Saviour Energy Solutions Ltd collects and processes personal information about you in a number of ways, including through your use of our website and in the provision of services by us.  We use that information:

  • To provide and improve this website, including auditing and monitoring its use.
  • To provide and improve our services to you.
  • To provide information requested by you.
  • To fulfil our legal, regulatory and risk management obligations, including establishing, exercising or defending legal claims.
  • For the purposes of recruitment.

Use of Saviour Energy Solutions website

A number of facilities on our website invite you to provide us with personal information, such as for quotes and email queries facilities.  The purpose of these facilities is apparent at the point that you provide your personal information and we only use that information for those purposes.

Our website uses Google Analytics, a web-based analytics tool that tracks and reports on the manner in which the website is used to help us to improve it. Google Analytics does this by placing small text files called ‘cookies’ on your device. The information that the cookies collect, such as the number of visitors to the site, the pages visited and the length of time spent on the site, is aggregated and therefore anonymous.  Please also see ‘Marketing and other emails’ below.

Marketing and other emails

We use personal information to understand whether you read the emails and other materials, such as legal publications, that we send to you, click on the links to the information that we include in them and whether and how you visit our website after you click on that link (immediately and on future visits).  We do this by using software that places a cookie on your device which tracks this activity and records it against your email address.  Please see ‘Use of Cookies on Saviour Energy Solutions Ltd website’ for more information on cookies and how to manage and remove them.  Removal of this cookie will not affect your experience on our websites.

If you receive marketing communications from us and no longer wish to do so, you may unsubscribe at any time by clicking on this link: UNSUBSCRIBE

How long we keep your personal information

Your personal information will be retained in accordance with our data retention policy which categorises all of the information held by Saviour Energy Solutions Ltd and specifies the appropriate retention period for each category of data.  Those periods are based on the requirements of applicable data protection laws and the purpose for which the information is collected and used, taking into account legal and regulatory requirements and good practice.

How we protect your personal information

We use a variety of technical and organisational measures to help protect your personal information from unauthorised access, use, disclosure, alteration or destruction consistent with applicable data protection laws.

Who we share your personal information with

Any information that you provide to us may be shared with and processed by the team at Saviour Energy Solutions Ltd. We may also share your personal information with certain trusted third parties in accordance with contractual arrangements in place with them, including:

  • Our professional advisers.
  • Suppliers to whom we outsource certain support services such as word processing, translation, photocopying and document review.
  • IT service providers to Saviour Energy Solutions Ltd.

Where necessary, or for the reasons set out in this policy, personal information may also be shared with regulatory authorities, courts, government agencies and law enforcement agencies.  While it is unlikely, we may be required to disclose your information to comply with legal or regulatory requirements. We will use reasonable endeavours to notify you before we do this, unless we are legally restricted from doing so.

If in the future we re-organise or transfer all or part of our business, we may need to transfer your information to new Saviour Energy Solutions Ltd entities or to third parties through which the business of Saviour Energy Solutions Ltd will be carried out

Saviour Energy Solutions Ltd may use social media sites such as Facebook, LinkedIn and Twitter.  If you use these services, you should review their privacy policy for more information on how they deal with your personal information.

We do not sell, rent or otherwise make personal information commercially available to any third party, except with your prior permission

How we protect your personal information

We use a variety of technical and organisational measures to help protect your personal information from unauthorised access, use, disclosure, alteration or destruction consistent with applicable data protection laws.

How we protect your personal information

We use a variety of technical and organisational measures to help protect your personal information from unauthorised access, use, disclosure, alteration or destruction consistent with applicable data protection laws.

How we protect your personal information

We use a variety of technical and organisational measures to help protect your personal information from unauthorised access, use, disclosure, alteration or destruction consistent with applicable data protection laws.

Your rights regarding your personal information

The European Union’s General Data Protection Regulation and other applicable data protection laws provide certain rights for data subjects.

You are entitled to request details of the information we hold about you and how we process it.  You may also have a right in accordance with applicable data protection law to have it rectified or deleted, to restrict our processing of that information, to stop unauthorised transfers of your personal information to a third party and, in some circumstances, to have personal information relating to you transferred to another organisation.

If you object to the processing of your personal information, or if you have provided your consent to processing and you later choose to withdraw it, we will respect that choice in accordance with our legal obligations.

Your objection (or withdrawal of any previously given consent) could mean that we are unable to perform the actions necessary to achieve the purposes set out above (see ‘How we use your personal information’) or that you may not be able to make use of the services and products offered by us. Please note that even after you have chosen to withdraw your consent we may be able to continue to process your personal information to the extent required or otherwise permitted by law, in particular in connection with exercising and defending our legal rights or meeting our legal and regulatory obligations.